Narayan Solutions, Field Service Management

Field Service Management

Service Inside

A Comprehensive Solution For Field Service Operations, Deliver fast, intelligent field service when you connect your entire workforce on one platform. Want to improve the speed and efficiency of your field service operation? Meet the features of ServiceInside.

Automatic Call Creaction

Our Automatic call log software design to interface/integerate with 3rd party system automaticall and create the call automatically in our system.

Automatic or Manual Job Scheduling

Our Job Scheduling Software is designed to ensure that your field service teams - either your employees or your partners' - are utilized efficiently, minimizing long drive times.

Parts and Service Assets Management Systems

Service Inside that empowers their service technicians with a real-time customer, asset, parts inventory, warranty, and other call resolution information consistently outperform their peers because their technicians can complete their work more quickly, and at a higher first-time response success rate. We have designed our software for you to accomplish exactly these goals.

Multiple Branch Operation

Service Inside is a full-service software productivity suite design to use for one or multiple branches/location and the system will track all KPI at a branch and also can be view KPI in an integrated view.

Mobile app for field technician

Service Inside Mobile app for every Field Technician Your technicians require critical service information and customer data at their fingertips, no matter where or when, so they can solve customer issues fast. With ServiceInside Tracker Mobile, your field technicians, service managers and executives can access ServiceInside Tracker from virtually any device anytime, anywhere.

Warranty and Service Contract Management

Service Inside warranty and contract management system module helps you to manage warranty or contract-based support services. A module can keep track of the product sales date, serial numbers, and warranty expiry dates. A customer gets free services during the warranty period.

Comprehensive Field Staff Management Solution

Service Inside software is designed in such a way to give you a complete view of your field service staff, their customers, their assigned and past jobs, their skills, their availability, pay rates, timesheets, leaves, and their branch/ office or locations, etc.

Reports & Dashboards

Increase profitability with real-time insights into your business.

Customer Management

Customer Management systems and applications are used to capture, research and analyze information such as customer behavior, buying preferences and demographics. Customer retention and loyalty are important goals for successful companies.

Inventory Management

Inventory management is a systematic approach to obtaining, storing, and profiting from non-capital assets (raw materials and finished goods). The right stock, at the right levels, in the right place, at the right time, and at the right cost.

User Management

Management of user access to various roles and responsibility like Operator, Administrator, Manager and service engineers roles.

Integrated Dashboard for Admin/Service manager

Dashboard Application Services Hub provides visualization and dashboard services for Service Management. It is integrated and presented in an interactive dashboard.

Real-time notifications and alerts

The integrated messaging system uses email, SMS text, and mobile push notifications to make communication between your entire team seamless. Automated notifications also eliminate the need to manually send information.

Real-Time Location Tracking

GPS tracking for accurate, real-time location data that is available at your fingertips. You'll have complete visibility and accountability over your technicians.